Lectures by a radical Islamist cleric linked to the 9/11 attacks and other jihadist content have been discovered on LinkedIn.
The business-focused social network was alerted to the issue after an investigation by the Tony Blair Institute for Global Change.
The Microsoft-owned business has since removed the material.
But it faces criticism for not having taken a more proactive stance ahead of the discovery.
According to the former prime minister’s research body – whose remit includes counter-extremism – some of the documents had been on LinkedIn for eight years.
The researcher who made the discovery, earlier this month, said there had been no obvious way to flag the problem to the technology company, and ultimately relied on the Times newspaper to bring it to Microsoft’s attention.
“Platforms must ensure that sufficient, effective reporting mechanisms are in place,” Mubaraz Ahmed told the BBC.
“The likes of Facebook, Twitter, and Google have taken demonstrable and effective steps to counter terrorists’ use of the internet, but other platforms must not ignore the risks or become complacent.”
Calls to violence
A total of 18 jihadist documents uploaded between 2009 and 2016 were discovered by Mr Ahmed on LinkedIn’s Slideshare service.
Before they were removed, they had collectively attracted more than 21,000 views.
- a lecture arguing democracy is in contradiction to Islam
- a call for Muslims to commit violence and seek martyrdom
- a demand Muslims help finance jihadist activities
- an order for retaliation against cartoons depicting the Prophet Muhammad
- advice that children do not need their parents’ permission to engage in jihadist activities
The authors included Anwar al-Awlaki, a radical American cleric who met two of the 11 September 2001 hijackers before their attack, as well as being linked to other plots before his death in 2011.
They also featured Omar Bakri Muhammad, a Syrian-born preacher who once lived in the UK and has claimed to have helped radicalise one of the killers of murdered soldier Lee Rigby.
“These aren’t exactly obscure [jihadist] ideologues,” said Mr Ahmed.
Microsoft is a member of the Global Internet Forum to Counter Terrorism, which was set up in June to co-ordinate how technology companies tackle extremist content posted to their sites.
British politicians are currently considering following Germany’s lead in introducing laws to fine such companies if they fail to take down extremist material fast enough.
“Where there’s an audience, there’s an audience for hate – LinkedIn, Twitter, Facebook or wherever,” said Dr Bernie Hogan, from the Oxford Internet Institute.
“[But] it’s exceedingly tricky [to police] because go too far and you trample rights.”
A spokesman for LinkedIn said it did provide a way for the public to report concerns, but acknowledged that it might need to make this clearer.
“We do not tolerate or permit activity on our site that violates our terms of service, including hate speech, violence and threats,” he said.
“Within Slideshare, a Report Content option is present on the statistics tab of each presentation.
“We will review the placement of the reporting function to ensure it is more easily found. We are grateful for this issue being brought to our attention.”